Thank you very much for your long-term support to our website! From now on, we’ll make the prices of the parts public to our website members! What are you waiting for?
Please check out our website, www.cosmic-parts.com and start looking for what you need there! If you are still not a Cosmic Website member, you are very welcome to join us now!!
Q1：Why all the prices I can see is “ 0 (zero)? ”
A1：(1) Non-website member- first of all, you need to register as our website member, and you need to be authorized by Cosmic to become the official member. Later on, you’ll see the prices after logging in with your ID and password.
(2) Official website member- If you’re already our official website member but still can not see the prices, that means you’re still not an IP member. For any further questions or problems, please feel free to contact us.
Q2：May we know if the prices we see after we log are the correct price for us?
A2：NO! The prices that you can see after logging in are just the references.
Also the price will discount again after you send the inquiry and put the QTY. We’ve still working on updating the prices for every single item, and we believe that the prices will be more and more accurate.
Q3：How should we get the correct prices for the parts on your website?
A3：Please select the items that you need on our website and submit the inquiry list online, and we’ll quote for you and put on the correct prices later. Please note that the QTY can always affect the prices. The bigger QTY; the better discounts!
Q4：Do you have all the parts on your website in stock?
A4：60% of the parts are in stock, but please understand that the stock position changes every day.
Q5：How can we see the correct prices and the stock position?
A5：We will have another system later for our customers to “Order On Line”, but for now we’re still working on it. Moreover, this system will be only for our VIP members.
Q6：Why can’t we see the pictures of the parts on your website? How can we ensure that the products that you provide are correct?
A6：We’ve got the photos for 80% of our parts. So far, only our VIP members can see the pictures. If you need to see the pictures but you’re still not a VIP member, please contact us via emailing to ycm806@ms13.hinet.net . 99.99% of our parts
are confidentially precise and we’ve been striving for making all of them 100% correct. Also we have always been buying a lot of GENUINE parts for samples to make sure that the parts we produce are right.
Q7：How is the quality of CosMic’s products?
A7：HIGH QUALITY & CORRECT PRODUCTS. We always manufacture and develop the forklift parts with these two standards, because we understand that how the clients would feel after receiving the poor-quality and the wrong products.
This is why we do not provide the poor-quality and the wrong parts to any of our customers with the lowest prices.
Q8：The prices we get from CosMic are too high, we always compare the prices first.
A8：The problem might be the quantity, if you inquired with QTY, 1 piece, the prices you get will be higher, or you might just compare our products & prices with other suppliers who provide poor-quality & wrong items. And we would not appreciate that since it’s not reasonable.
Q9：I am a warehouse buyer, how can I get more discounts on the prices?
A9：You are very welcome to inquire with the exact QTY that you need and discuss with us, and then we’ll try our best to help you get the high-quality parts with good prices. After all, it all depends on the quantity you inquire and how many products you will place the order.
